Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Discover our extensive range of high-quality agricultural products.
ElHamd Group specializes in the import and export of various crops, ensuring quality and reliability. Our products include pulses, rice, beans, spices, and more, sourced globally to meet your needs.
Quality Assurance
We prioritize sourcing only the best products from trusted suppliers.
Global Sourcing
Our network spans across countries like Indonesia, Vietnam, and Brazil, ensuring diverse offerings.
Market Reach
We serve international markets, focusing on Europe and the Gulf regions.
What Our Clients Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Client Satisfaction Guaranteed
The professionalism and dedication of ElHamd Group are evident in every interaction. They truly care about their clients and go above and beyond to meet our needs.
★★★★★
Sara Khaled
A Trusted Source for Quality
ElHamd Group has been our go-to supplier for years. Their products are always fresh and of the highest quality, making our business thrive.
★★★★★
Ahmed El-Sayed
Exceptional Quality and Service
ElHamd Group has consistently provided us with top-notch products. Their attention to detail and commitment to quality is unmatched in the industry. We highly recommend them!
★★★★★
Fatima Hassan
Reliable Partner in Trade
Working with ElHamd Group has transformed our business. Their expertise in sourcing and exporting has opened new markets for us, and their customer service is always responsive and helpful.
★★★★★
Mohamed Ali